Workday AMS

Let us make your Journey with Workday a Success

Live on Workday? Facing new challenges post-deployment of Workday?

LogicaCloud provides expertise on how to make Workday work for you. We offer Workday guidance, from simple fixes for daily Workday HCM routines to complex system configurations. We make sure you understand and take full advantage of Workday’s capabilities. Our unique pay as we deliver model is simple and affordable thereby helping you achieve your business goals with ease.

Our Workday managed services team acts as an extension of your own, so you can enjoy the benefits of your application with greater flexibility and less expense.

workday managed service

Our Workday Support Services

Our Workday consultants provide you with pragmatic solutions to post implementation Workday issues. We help you stabilize your Workday platform, and evolve it to meet your business needs.

Functional Support

  • Business process reengineering
  • Data migration
  • Absence plans
  • Compensation plans
  • Annual pay review configuration

Operations Support

  • Post implementation HR Helpdesk tickets – analysis and clearing
  • Business ramp-up and ramp-down planning
  • Custom Report builds
  • Security Framework Definition
  • Data Management

Knowledge transfer

  • Role definitions
  • Train the Trainer
  • Business Process documentation
  • Training materials
  • Language Translation
  • EIB management

Production Tenant Support

  • Tenant Management

Efficiency

  • Strategic road mapping
  • Comprehensive System Health checks (audits) to provide customized recommendations
  • DA review support before Go-live
  • Automation of manual processes
  • Post Deployment Audits

Release Management Support

  • New Workday functionality  – adoption guidance and fit-gap analysis
  • Regression testing –cases & scenarios
  • Version testing on release of opt-in features

Integration Support

  • Payroll
  • ID Access Management
  • 3rd Party connectors
  • Incorporating ServiceNow and similar case management tools
  • Using Workday Studio

Quality Assurance

  • Test strategy implementation and management
  • Business Process Test Scenarios aligned to the client’s configuration
  • Test automation around Workday test protocols
  • Preparatory dry-run testing to Go-live
workday ams

Want to get in touch?

If can’t find what you need in our service section
Or
just have a question on a post implementation issue with Workday, the LogicaCloud team is here to help you!

 

You can reach us by one of the following means:

 

Submit a service request/query through our Contact us form

Or

Email Us at:   info@logicacloud.eu

Call Us at:    +44 2045424345

We’d love to hear from you!

Why LogicaCloud’s Workday Support?

Expertise

LogicaCloud offers world-class techno-functional consultants with in-depth Workday knowledge and experience of global implementations.  An asset for all your post implementation Workday needs.

Remote Services

We offer you outstanding Remote Management workday services to support you wherever you are and whenever you need us.  Available 24/7/365, ensuring best time-to-market on your Workday needs.

Pay As We Deliver

With our cost-effective Pay as we deliver model, our workday consultants provide quality Workday support where the ultimate control is still with you. We help you accelerate delivery by addressing problems on demand at a quoted price.  We therefore share complexity risk by absorbing the price of unknowns.  Understanding your business and your challenges is therefore key to our success.

Business
Continuity

Always There When You Need Us 24/7/365

We offer best in class, out of hours, round the clock 24/7 Workday support, 365 days a year.  Should you have any business-critical emergency with Workday we will be there for you, working to prevent disruptions to your business.